How is an information request made and how is it processed?

Information requests concerning documents are decided by the director of the area of responsibility related to the matter in question. The archivist provides information on documents held in the archives.

Specify your information request so that it clearly indicates which document or documents the request concerns. For example, the date or title of the document should always be provided if known. If the information request concerns a public document, you do not need to justify the request or identify yourself.

We will provide information on a public document as soon as possible and no later than two weeks from receipt of the information request. If the processing and resolution of the matter require special measures or a workload greater than usual, we will provide information on the public document or otherwise resolve the matter no later than one month from receipt of the information request. The processing time for the disclosure of confidential documents is also a maximum of one month.

If we determine that the requested documents or information cannot be provided, we will inform you of the reasons and that you may, if you wish, have your information request resolved by the authority. At the Regional Council of Varsinais-Suomi, decisions subject to appeal are made by the Regional Director, and anyone dissatisfied with the decision may appeal to the Administrative Court.